A tenancy has ended, the keys are back, and what remains is not always what you expected. Sofas, mattresses, bags of clothing, a fridge freezer in the kitchen and boxes in every cupboard are all common. For landlords and letting agents, time empty is money lost. For tenants, a cluttered flat can hold up your deposit and your next move. Our end of tenancy clearance service across North East England is designed to clear the property quickly and tidily so it can be cleaned, repaired and re-let.
Who we help
Landlords
If a tenant has left items behind, we can clear them so you can inspect the property, arrange repairs and get the next tenant in. Whether you own one flat or several houses, we will work around your schedule.
Letting agents
We work with agents who need a dependable team to turn properties around. We can collect keys from your office, clear the property and return them when we are done, which means no one has to wait around.
Tenants
If you are moving out and have more than you can take with you, such as furniture, appliances or bulky belongings, we can clear it all in one visit, so you leave the property in the condition you want.
What an end of tenancy clearance includes
- Furniture, mattresses and bulky household items
- Clothing, food from cupboards, bags of rubbish and general clutter
- Appliances, which we can disconnect if they are standard connections
- Carpets, which we can lift if they need to go
- Garden, shed or garage contents that came with the tenancy
Whatever the size of the property, from a one-bedroom flat to a family house with a garage and garden, we work through it room by room, check cupboards, wardrobes and lofts, and leave nothing behind unless you ask us to. Once the property is empty, it is ready for the cleaners, decorators and tradespeople who come next. We do not carry out cleaning or repairs ourselves, so we keep our focus on clearing quickly and thoroughly.
A note on goods left behind
Landlords often ask what they are allowed to do with things a tenant has abandoned. The honest answer is that it depends on the circumstances, and this page can only offer general guidance. Rules about abandoned goods, notices and tenancy deposits are set out in law, and getting it wrong can cause problems later. Please check the guidance on GOV.UK or speak to a solicitor, letting agent or an advice service such as Citizens Advice before you ask us to dispose of anything. Once you are certain you can proceed, we will take care of the physical work.
How it works
We prefer at least 48 hours’ notice, though most clients book a week or two ahead. Landlords with a new tenant due often have a tight turnaround, so tell us the deadline and we will do our best to help, though we cannot promise same-day. We aim to arrive at 9am, and a regular three-bedroom house usually takes about three to four hours.
If you cannot be there, we can collect keys from your solicitor, estate agent or a neighbour and return them once the property is clear. Our pricing is simple and covers staff wages, fuel and recycling-centre fees. Each van holds around 1.5 tonnes, about the same as four 8-yard builder’s skips. If there are too many items for one trip, a second load costs 50% of the fee. Send photos by WhatsApp for a free, no-obligation quote.
Responsible disposal
Clearing a rental property can leave a surprising amount behind, from broken furniture to cupboards of old food. None of it is a problem for us, and we will not make anyone feel awkward about the state a property is in. We sort everything we remove. Usable furniture and household goods can be donated to charities such as the British Heart Foundation or Barnardo’s, metals are recycled, and the rest goes to licensed recycling centres and waste facilities. Letting agents and landlords with a duty of care for waste can ask to see our waste carrier details at any time.
Areas we cover and related services
We clear rental properties across the North East, including Newcastle, Gateshead, Middlesbrough, Darlington and Hartlepool. Our areas we cover page lists more.
If the property needs only part of this done, see our furniture removal and rubbish removal pages, or read how our service works from start to finish.
Ready to talk it through? Call us on 07898 719 509 or send a few photos by WhatsApp to the same number, and we will give you a free, no-obligation quote.
